t-shirt fit & shape
Frequently Asked Questions
Our 3-4-LIFE program, together with our informative Sizing Guide page guarantees you choose the right size of tee, every time.
The Sizing Guide has 2 methods for finding your correct size.
Method 1: measure your own body, then use the Circumference Table provided to tell you what tee your body will fit.
Method 2: measure a t-shirt you already own. Then read the Width Table provided to find a tee the same size as one you already own.
Please make sure to use table 1 for method 1, and table 2 for method 2. They are not interchangeable.
Yes, they run true to size. If you normally wear a medium, choose a medium from us.
All our tee use the same blank base to be printed on.
They are designed for a regular fit i.e. between slim-fit and oversize.
Those with broad shoulders may wish to take the next size up.
Those looking for a baggy look, take the next size up.
Lightweight, semi-stretchy fabric.
The tee we print onto has 2 side seams, running from the armpits to the hem, making it 100% consistent in size, every time you order.
Such construction allows a classic-fit's boxy, structured look.
Contrast this to alternative construction of a single seam, tubular design, by the likes of Uniqlo, who offer relaxed-fit, baggier tees, which needn't worry about consistency of size so much.
Additionally, our tees are laser-cut, in vacuum-sealed bags, to ensure the fabric doesn't move even a millimetre, whereas many brands still cut by hand, which causes inconsistency in sizing.
If you want to wear them hanging out, the hem will end half way between your belt line and your crotch i.e. will hang straight, and not bunch messily around the hips. It will be above your hips.
If you want to tuck them in, there will be just enough fabric to put inside your belt.
Our tees are a little longer than, say, a Mick Jagger tee, so you aren't showing off your underwear every time you bend over. But they're long enough so that you can tuck in the front of your tee, into your shorts/trousers, and show off your belt, but leave the back of the tee hanging out, if you wish.
It’s a compromise, not a sacrifice.
T-shirts this decade have become the new shirts, the same way designer jeans became the new trousers back in the 90s.
While we respect those who think tees should be entirely casual-wear - untucked, with shorts and sliders - we also respect the newfound power of tees to look good at office, at night, with leather shoes, with suits.
We are not exploiting the noble, laid-back tee; we're empowering it. We think everyone should wear them, all the time, everywhere.
We just wish we were interested in making belts to sell you too.
Grade refers to how the raw cotton is refined before it's spun.
There are four grades (ours is grade 4):
1) Carded Open End: the cheapest, least refined, creating rough & stiff cotton.
2) Ringspun: slightly more refined, but still has dirt & impurities naturally found in raw cotton, producing a less soft, less clean, less optimal print surface.
3) Combed & Ringspun: devoid of any impurities, good for printing, but not perfectly soft as time isn't taken to then select the longest staples of cotton with the fewest stray fibres.
4) Airlume Combed & Ringspun (our grade): we comb & ring spin our cotton, but then select only the longest staples of cotton with the fewest stray fibres, leaving it with only 25% of the original raw cotton mass. This produces the softest feel, and best surface for printing.
Our cotton is pre-shrunk before it is laser-cut into a tee shape. While this doesn't eliminate the chances of your tee shrinking when you wash it in your own washing machine, it does mean if it does, it will only do so by 5%, either widthwise or lengthwise, when washed at 30C. Non-pre-shrunk tees can shrink by as much as 15%.
All our above-mentioned tee design features ensure their maximum possible durability after multiple washes. If you follow the washing instructions included on the tee's label, most notably washing with coolish water (30C), your tee will look as good as new for 50 washes.
If you ever wish to replace your worn-out tee, our 3-4-Life Promise guarantees you can forever buy the same size of tee, with the same artwork on it, in the future.
It'll ALWAYS fit identically to previous purchases. We never discontinue a design at the end of a season, nor change the tee it is printed on.
You can ask us through our contact page! We will be happy to assist you.
shipping
Frequently Asked Questions
We are eco-friendly, only printing a tee after it has been ordered by you. This prevents unpopular designs ending up in landfill.
As such:
- It takes 4~8 business days to fulfil (print, press & package) your order. However, 60% of orders are fulfilled in 3 business days.
Then you should add below shipping times on top of that.
Once your items have left us, they will arrive to you in:
- 6~14 business days (excluding weekend & major holidays).
Our courier will send you an email with tracking info & exact delivery date.
This is the standard shipping speed for most clothing companies that aren't the size of e.g. Uniqlo.
Orders over US$100.00, shipping is free, worldwide.
Orders under US$100.00, shipping is US$15.00, worldwide.
All prices shown on this website for products are final. They include GST. The above shipping fees are added at Checkout.
Sales Tax, aka GST or VAT, is charged at different rates, from country to country.
That said, most countries have at least US$200 tax-free allowance on goods imported into their country.
So if your order value (excluding shipping fees) is less than the duty-free allowance, you will incur no sales tax or customs duties on your orders from Won't Name Names (WNN). The price of goods stated on our website is the price you pay at checkout (plus the added shipping fee, of course).
We ship from New Zealand. Customers living outside NZ won't be charged GST on their purchases from WNN. We bulk ship once a week, to destinations like the EU, North America, etc, so you get the same low shipping fee as if we were shipping from the EU, the US, etc.
We do ship DDU (delivery duty unpaid). Should your order incur customs fee when it arrives in the destination country, you are responsible for paying it. Our courier will contact you prior to delivering your goods.
We are unable to denote orders as 'gifts' for the purpose of avoiding customs duties.
We are unable to adjust your address once the order has been placed by you. This will unfortunately mean the goods will be dispatched to the incorrect address you provided.
Ensure the shipping address you enter on the Checkout page of our website is correct.
If using a third party payment provider e.g. Paypal, ensure the address you have provided them is accurate.
You may not have to. You may be able to instruct your courier company to delivery without a signature.
However, we do recommend that you sign. And before you sign, open the package in front of the delivery person to confirm no damage occurred during transit. If there is damage, alert courier right there & then.
Once courier has received your signature, we/they are unable to take responsibility for any shipping damage you may subsequently discover. If you are unable to be there in person, when the package arrives, then that is something to consider.
We wrap all your items in protective packaging, and then enclose that it protective envelopes provided by our couriers. The chances of damage are extremely small.
We can only process an order to one address. If you want to ship one item to one address, and a second item to another address, you will have to make two orders, one for each address.
You can ask us through our contact page! We will be happy to assist you.
returns & exchanges
Frequently Asked Questions
Our 3-4-LIFE program, together with our informative Sizing Guide page guarantees you choose the right size of tee, every time.
The Sizing Guide has 2 methods for finding your correct size.
Method 1: measure your own body, then use the Circumference Table provided to tell you what tee your body will fit.
Method 2: measure a t-shirt you already own. Then read the Width Table provided to find a tee the same size as one you already own.
Please make sure to use table 1 for method 1, and table 2 for method 2. They are not interchangeable.
Because of our above mentioned 3-4-LIFE program & our informative Sizing Guide page, you have everything you need to choose the right size of tee, every time.
As such, we do NOT allow Returns or Exchanges for received orders you've chosen the wrong size for, or changed your mind about (buyer's remorse).
We will gladly grant exchanges for products you can show were not delivered in perfect condition.
When receiving your package, open it in front of courier to see if any damages occurred during shipping. If so, alert the courier right there & then.
After you sign for your package, you accept the items as delivered damage-free. We are not responsible for any damaged in transit items after the package has been signed for.
HOW TO MAKE A CLAIM
Any claims for orders damaged in transit should be pursued with the courier (who will then notify us).
Upon confirming the fault is the courier's, we'll ship you replacement product(s), at no extra charge to you, along with our sincere apologies.
We are UNABLE to issue refunds, under any circumstance.
If you live within the continental US, we recommend you send your defective items to this company who will recycle them in a 100% eco-friendly manner.
We will gladly grant exchanges for defective manufacture (e.g. misprints/wrong size being sent).
Please contact us within 7 calendar days of you receiving your order (see below for how to).
Upon confirming the fault is ours, we'll ship you replacement product(s), at no extra charge to you, along with our sincere apologies.
HOW TO MAKE A DEFECT CLAIM
Send an email to wont @ wontnamenames dot com .
In the Subject Line, type: DEFECT ITEM CLAIM.
NB: we won't accept ANY emails relating to this type of claim UNLESS the above Subject Line is filled in accordingly.
In the Main Body of email, type:
- written description of the nature of the defect
- photos of the defect
- the corresponding order number the defective item came from
- your full name
- your username (if applicable)
- email us from the same address you used to place the order from.
NB: failure to fully describe the nature of the defect to us means you run the risk of missing the 7 calendar day deadline for claims to be submitted.
If your package hasn't arrived within 3 weeks of expected delivery date, contact the courier via the tracking email they sent you.
Please note: if you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility, automatically. We will notify you once we receive the returned item, requesting an updated/corrected address.
You will be liable for reshipment costs once we have confirmed an updated address with you.
You can ask us through our contact page! We will be happy to assist you.